Donations

We are wholly independent and have a framework agreement with the Gambling Commission to deliver Prevention of Gambling Harms within the context of arrangements based on voluntary donations from the gambling industry.

If you wish to make donation, please fill the donation form above. For any queries related to donations, please reach out via contact form.

Feedback and donations
We incorporate feedback from our beneficiaries via our Service User Panel, our online Forum, client satisfaction surveys, complaints and compliments, focus groups and consultation about key issues across all areas of our service delivery. We also intend to introduce an annual beneficiary survey as well as further developing our strategy for service user engagement.

Evidence based practice
Our Model of Care is informed by the best evidence available, and is continuously reviewed, considering emerging good practice. We review our data, outcomes and client experience regularly to ensure our services remain as effective as possible. We contribute to research studies where appropriate and share research outcomes with our teams and beneficiaries.
Responsive services.

We aim to be responsive in our service delivery, to ensure our beneficiaries get the help they need as quickly as possible, and to ensure we are adapting as new evidence, legislation or best practice emerges.

Audit cycles
We continuously review what we do, regularly auditing our activities, and we adapt and improve where needed. This includes the activities of our partner network.

Funding
Our education and prevention work funded by a combination of donations and grants. For example, our community outreach” Community angels”programme has been supported by the Greater Manchester Combined authority and has now received funding directed through the Gambling Commission for the next 18 months.

We are grateful to all our grant givers and donors as they enable us to reach over 60000 people through our education and prevention work.